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Privacy Policy |
About
Us
IVTelecoms Pty Ltd, a company incorporated under the laws of the
Republic of South Africa, having its registered office at 41 Sprite Street,
Glenwood Office Park, Block A, Faerie Glen, Pretoria, 0043, South Africa If you want to ask us anything about this
policy, or have any comments or complaints on or about our Website, please
email us at support@ivt.co.za or call us on 012 369 7360/1/2. We take the security and
privacy of our customers and of users of our website, currently located at
www.ivtfax.co.za("Website") very seriously. Please read the
following privacy policy to understand how we use and protect the information
that you provide to us. Information
we collect from You
The type of information we will
collect about you includes: Your name Company Name (if applicable) Address (private or company address as
applicable) Phone number E-mail address Bank details or credit card details (for
payment purposes) Other information that we may need or that
you may disclose to us from time to time IVTelecoms'
customer("Company"), providing goods or services that you request,
or for marketing or market research purposes. Use
of personal data
Your information will enable us
to provide you the goods or services that your Company requests and to
perform any Contract with your Company. We may also use your personal
information for market research and customer satisfaction purposes, and so
that we can administer, support, improve and develop the services that we
offer. We may contact you from time to time to let you know of various
products and services which we believe may be of interest to your Company. We may share your
personal information with carefully selected third parties whom we work with,
to provide services to you and to enable us to carry out our business. We may
also from time to time appoint data processors to process your personal
information on our behalf, though we will ensure that this is carried out in
accordance with all pertinent legislation including- § Electronic
Communications and Transactions Act 25 of 2002 § Electronic
Communications Act 36 of 2005 § Regulation of
Interception and Provision of Communication-related Information Act 70 of
2003 ” If our company or any of its assets are sold to a
third party, we will usually in these circumstances provide access to or
transfer a database containing your personal details to the purchaser of our
company. Where you are allocated a
username to use an IVT Telecoms service, we will keep a record of your
username and password to administer the service. You must keep all passwords,
logins and user names in relation to the use of the IVT Telecom's services
confidential and private. Any Company who has a contract
with IVT Telecoms is responsible for amending and/or updating the list of usernames
and passwords relevant to the services it receives from IVTelecoms to ensure
that this is up-to-date and current (for example when employees leave a
Company). Please note that our policies on privacy will be overridden where
we are required or permitted to disclose personal information under law, the
terms of any court order or to any law enforcement or regulatory authorities.
Retention and storage of your
information
We do not keep your personal
details for longer than we require for the purposes that we have mentioned.
When we destroy or delete any of your personal information that we hold
either electronically or on paper, we make every reasonable effort to do so
in secure circumstances. Checking
your details
You are entitled to see the
information that we hold about you. You may ask us to make any necessary
changes to ensure that your information is accurate and kept up-to-date. If
you wish to verify the details you have submitted to us, you may do so by
contacting us using the contact details at the end of this notice. We are
entitled by law to charge a fee of �10 to
meet our costs in providing you with details of the information we hold about
you. Security
We will take all reasonable measures
to ensure that personal information you submit to us is kept secure and
protected from unauthorized use or disclosure. If we share personal data with
third parties in accordance with this Privacy Policy, we will take all
reasonable measures to ensure that such third parties also take appropriate
security measures in relation to your personal data. Changes
to our Privacy Policy
Any changes to our privacy
policy in the future will be posted to the Website and, where appropriate, by
email notification. Marketing
Subscribe
We will usually inform you (before collecting your data) if we intend
to use your data for such purposes or if we intend to disclose your
information to any third party for such purposes. You can exercise your right
to prevent such processing by checking certain boxes on the forms we use to
collect your data. Where there is a previous
course of dealing between IVT Telecoms and the Company, consent is deemed to
have been provided by the Company to IVT Telecoms in the absence of any prior
refusal by the Company. Unsubscribe
If you wish to refuse to receive any marketing communications from us
to you, please let us know at any time by emailing us on support@ivt.co.za and we will comply
with your request. Contact
Information
We are always pleased to hear
from you. All comments, queries and requests regarding our services are
welcomed. You can send an email to: support@ivt.co.za Or call us: (012) 369 7360/1/2 |